Frequently Asked Questions

Commonly asked questions about the condition of Dry Eyes and about the VISMED® range of products.


Our How to get VISMED page will answer your questions; alternatively just click on any of the "Buy Online" buttons on this website to order online.

VISMED® single dose vials, VISMED® MULTI, VISMED® GEL and VISMED® GEL MULTI are available on NHS prescription. Please ask your GP. You can print off this leaflet and take it to your GP for discussion and consideration.

VISMED® Single Dose, VISMED® MULTI (both old and new versions), VISMED® GEL and VISMED® GEL MULTI are preservative free. Our "Preservative-free Eye Drops" page has more information.

Both the new 'Just squeeze' bottle and the older version of VISMED® MULTI, as well as the recently launched VISMED® GEL MULTI, will remain sterile for up to 3 months after first use.

Please ask your GP, Optometrist, or Ophthalmic Consultant.

Please refer to the Vismed Multi product page.

The old bottle used a pump mechanism and was pressed lengthways; the drops were instilled while holding the head upright. The new 'Just squeeze' bottle is a soft ophthalmic squeeze dispenser that is pressed slightly across the bottle; when instilling the drops into the eye the head is tilted backwards. For more details please refer to the Vismed Multi product page.
Please note: The old VISMED® MULTI bottle are no longer be available to order.

The difference between the two products is the concentration of sodium hyaluronate. VISMED® contains 0.18%, VISMED® GEL contains a higher concentration of 0.3% for a longer lasting effect.

There is no difference in the concentration of sodium hyaluronate, both products contain 0.18%.

All VISMED® products can be used with all types of contact lenses. VISMED® products are very well tolerated, so there's no need to remove your contact lenses before applying VISMED®.

"Sjögren's Syndrome" is a recognised chronic autoimmune disease. "Autoimmune" means that the body's immune system attacks tissues and substances normally present in the body. In "Sjögren's Syndrome" the white blood cells attack those glands in the body which produce moisture, including tear glands. The result is an inability to produce tears in the eyes, thus resulting in painful dry and itchy eyes. For further information and support please visit the website of the British Sjögren's Syndrome Association.